Record details

• ISBN: 1579476295
• ISBN: 9781579476298
• Physical Description: xvi, 254 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)
• Publisher: [Chicago] : AMA Press, c2005.

Content descriptions

Bibliography, etc. Note:

Includes bibliographical references (p. 245) and index.

Formatted Contents Note:

The importance of a well-written communication -- The letter and memo writing process -- The professional letter -- The format of a professional communication -- Envelopes, labels, and delivery -- Common letters -- Effective memos -- Effective patient communications -- Appropriate e-mail use.

System Details Note:

System requirements for accompanying CD-ROM: Windows: Pentium processor; Microsoft Word 97/98 or later. Macintosh: PowerPC; Apple Mac OS 9.0 or later; Microsoft Word 98 or later. For both: 64 MB RAM.

Search for related items by subject

Subject:

Communication in medicine > Handbooks, manuals, etc.
Medical offices > Handbooks, manuals, etc.
Correspondence > Handbooks.
Professional Practice > Handbooks.
Electronic Mail > Handbooks.
Interprofessional Relations > Handbooks.
Professional-Patient Relations > Handbooks.